Refund policy
Return & Refund Policy
Brand Name: Vistaveda
Effective Date: 25 March 2026
🔁 30-Day Money Back Guarantee
We offer a 30-day money back guarantee on our products.
If you are not satisfied with your purchase, you may request a refund within 30 days of delivery, subject to the conditions below.
📌 Eligibility for Refund
To qualify for a refund:
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The request must be made within 30 days of delivery
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You must provide valid proof supporting your claim (mandatory)
Accepted Proof Includes:
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Clear before and after photos
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Product usage images or videos
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Description of the issue faced
⚠️ Refunds will not be processed without proper proof.
❌ Non-Eligible Cases
Refunds will not be applicable if:
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The request is made after 30 days
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No valid proof is provided
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The product has been misused or used incorrectly
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The claim is found to be fraudulent or misleading
💰 Refund Process
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Once your request is reviewed and approved, refunds will be processed within 5–7 business days
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Refund will be credited to the original payment method
📦 Return Requirement
In most cases, return of the product is not required.
However, we may request a return in certain situations for verification purposes.
📩 How to Request a Refund
To initiate a refund, email us with the following details:
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Order ID
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Reason for refund
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Supporting proof (images/videos)
⚖️ Final Decision
Vistaveda reserves the right to approve or reject refund requests based on the evaluation of the provided proof.
🤝 Our Promise
We stand by our product quality and are committed to providing a fair and transparent experience for our customers.