Refund policy

Return & Refund Policy

Brand Name: Vistaveda
Effective Date: 25 March 2026

🔁 30-Day Money Back Guarantee

We offer a 30-day money back guarantee on our products.

If you are not satisfied with your purchase, you may request a refund within 30 days of delivery, subject to the conditions below.

📌 Eligibility for Refund

To qualify for a refund:

  • The request must be made within 30 days of delivery

  • You must provide valid proof supporting your claim (mandatory)

Accepted Proof Includes:

  • Clear before and after photos

  • Product usage images or videos

  • Description of the issue faced

⚠️ Refunds will not be processed without proper proof.

❌ Non-Eligible Cases

Refunds will not be applicable if:

  • The request is made after 30 days

  • No valid proof is provided

  • The product has been misused or used incorrectly

  • The claim is found to be fraudulent or misleading

💰 Refund Process

  • Once your request is reviewed and approved, refunds will be processed within 5–7 business days

  • Refund will be credited to the original payment method

📦 Return Requirement

In most cases, return of the product is not required.
However, we may request a return in certain situations for verification purposes.

📩 How to Request a Refund

To initiate a refund, email us with the following details:

  • Order ID

  • Reason for refund

  • Supporting proof (images/videos)

📧 info@vistaveda.in

⚖️ Final Decision

Vistaveda reserves the right to approve or reject refund requests based on the evaluation of the provided proof.

🤝 Our Promise

We stand by our product quality and are committed to providing a fair and transparent experience for our customers.